Automate Compliance Case Escalation SLA-Based Workflow for VASPs

SFTY supports compliance teams by automating case assignment and escalation when SLA or review timing thresholds are exceeded to maintain audit-ready workflows and consistent case handling.

Review workflow

Case escalation delays disrupt compliance review

Compliance teams often face slow response times when case reviews exceed SLA thresholds without automated escalation. This creates bottlenecks that increase manual workload and weaken audit readiness across digital asset compliance workflows.

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Fragmented providers

KYC, KYB, KYT and Travel Rule outputs sit in separate tools

Manual reviews

Teams move data between dashboards, spreadsheets and internal notes

Outdated rules

Regulatory changes are hard to map into internal workflows

Weak audit trail

Evidence and decision history are difficult to reconstruct later

Enterprise & compliance trust

Built for compliance case escalation

SFTY supports VASPs with structured case routing, audit-ready evidence and controlled deployment to meet operational SLAs and enhance oversight in complex compliance workflows.

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Provider orchestration

Connect KYC, KYB, KYT, Travel Rule and screening providers into one workflow

Audit-ready evidence

Preserve provider outputs, reviewer notes, decisions and supporting records

Bank due diligence

Prepare clearer compliance evidence for banks, partners and external review

Enterprise deployment

Support private environments, permissions, integrations and internal governance

The SFTY approach

SFTY routes cases for SLA escalation

SFTY automates case assignment and escalation based on SLA thresholds, connecting review queues, decision logs and evidence to reduce bottlenecks and maintain audit-ready compliance workflows.

Orchestrate provider outputs
Apply risk rules and policies
Track regulatory rule updates
Build audit-ready evidence

Travel Rule

KYB

Screening

KYT

KYC

SFTY Compliance Control Layer

Cases

Decisions

Evidence

Reports

Workflow

From case creation to SLA-based escalation

SFTY monitors case review SLAs and automatically escalates overdue cases to support timely compliance actions and preserve audit evidence during workflow management.

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Checks

KYC, KYB, KYT and screening outputs enter SFTY

Rules

Risk rules route checks into the right workflow

Case

A case opens with customer, wallet and provider context

Decision

Teams review, decide and record the outcome

Evidence

Logs, decisions and reports stay ready for audit

Enterprise compliance capabilities

KYC

Identity checks connected to onboarding decisions

KYB

Corporate verification, UBO review and entity risk

KYT

Wallet and transaction monitoring in one workflow

Travel Rule Workflows

Message routing, completeness checks and exception handling

Rules Monitoring

Regulatory changes mapped to internal rule

Audit Trail

Decision logs and evidence for every review

Beyond manual reviews. One escalation layer

SFTY provides a provider-neutral layer that turns SLA-based escalations into audit-ready cases, linking alerts, decisions and evidence for clearer operational control.

Provider-neutral layer

Work above existing KYC, KYB, KYT and Travel Rule tools

Operational control

Turn disconnected outputs into structured reviews and cases

Audit-ready decisions

Preserve evidence, reviewer actions and decision history

Enterprise visibility

Give compliance, risk and leadership one operating view

Ask SFTY about audit-ready workflows

AI assistant for product, deployment and compliance questions

FAQ

Questions compliance teams ask about SFTY

Clear answers on provider orchestration, Travel Rule workflows, audit evidence and enterprise compliance operations.

What is SFTY for compliance teams?

SFTY provides compliance teams a centralized workflow layer that connects provider outputs, applies internal rules, manages case reviews, and supports audit-ready reporting and regulatory updates.

How does SFTY manage case escalation workflows?

SFTY automates case assignment and escalates reviews based on SLA thresholds, supporting timely action, priority routing, and controlled follow-up within compliance workflows.

How does SFTY preserve audit-ready evidence?

SFTY preserves decision logs, case history and supporting evidence with audit logs to maintain traceability and support review readiness for inquiries or inspections.

Can SFTY integrate existing compliance providers?

Yes. SFTY connects to existing KYC, KYT, Travel Rule and screening providers, orchestrating their outputs into structured workflows without replacing them.

Does SFTY replace KYC, KYT or Travel Rule providers?

No. SFTY operates above existing providers, turning their outputs into structured cases, decisions and evidence rather than replacing underlying compliance tools.

Automate case escalation with controlled workflows

Review how SFTY manages SLA-based case assignment, escalation, decision logs and audit-ready evidence in VASP compliance operations.

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